Product

What the product does today

Outbound voice agents, campaigns, a builder, contacts and CRM — in one console and verified on staging. Every capability below cites where it ships in the product repository.

Capabilities

What the product does today.

Shipped in the console and verified on staging.

Outbound agents that hold real calls:

AI voice agents bridge into a realtime voice model: greeting, discovery, objection handling, voicemail drop, call screening, recording and live transfer to a human.

Outbound dialer with a real queue:

A dial-job queue with per-day caps, TCPA quiet hours, DNC enforcement, AI disclosure and consent management — the compliance work is in the runtime, not in a policy PDF.

Campaign builder and runtime:

An infinite-canvas flow editor (trigger, SMS, call steps, branch splits, simulation) plus YAML scripts; enrollment, conflict review, auto-unenroll and live progress read back in chat.

Contacts and CRM in the console:

Contacts hub over a kanban board with search, properties, activity timeline, duplicate merge and 0–100 lead scoring that picks the next best channel.

CRM and app integrations:

OAuth sync with HubSpot, Salesforce, GoHighLevel, AccuLynx, ServiceTitan and Twenty, with per-campaign filters and call outcomes written back; Gmail, Sheets and Outlook through connected apps.

Calendar, inbound and handoff:

Month/week/agenda calendar shared by agent booking tools, inbound DID routing with service-request capture, and escalation to a human when a call needs one.

Product proof

Real captures of the running console

Screenshots are captures of the running console in our staging environment. Nothing on this page is a design mockup, and the figures visible in the captures are pre-release test traffic — they are product proof, not traction claims.

Dashboard — live activity, connect rate, session volume and the activity heatmap.

Dashboard — live activity, connect rate, session volume and the activity heatmap.

Outbound AI console dashboard: calls today, connect rate, booked, SMS today, session volume chart and activity heatmap.

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Campaign workspace — the agents deployed into a campaign and what they produced.

Campaign workspace — the agents deployed into a campaign and what they produced.

Outbound AI campaign workspace, agents tab: deployed agents with booked and conversation counts inside a campaign.

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From the repo record

Sourced statements from the product repository — every claim traces to a file in the engineering record.

OA

Outbound AI, in one sentence

Product repository README §1

An AI voice-and-SMS sales engine for service businesses: agents that answer the phone, run outbound call and text campaigns, qualify and nurture leads, book appointments and hand off to a human.

Tv

The voice is real

Product repository README §4

Live calls are streamed into an AI realtime voice model with μ-law 8 kHz passthrough, a warm session pool, voicemail drop, call screening and live transfer.

Ci

Compliance in the runtime

Product repository README §2

Per-day dial caps, TCPA quiet hours (08:00–21:00 local), DNC enforcement, AI disclosure and consent management are enforced in the runtime, with auto-unenroll set before a campaign goes live.

Cs

Current state of the product

Product repository §6–§7

The full console is deployed and soaked on staging, the React port has reached parity with the live SPA, and the voice path has been hardened over 29 real agent-to-agent calls.